State Farm® Insurance Agent Jen Talich
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Waldron
September 30, 2024
"I have been with State Farm for a long time and I have never been made to feel so low priority as I have with this local agents office. I have personal and business insurance going through this office and repeatedly emails go unanswered and sometimes even phone calls. Called this morning during “business hours” but apparently the phone is still on off-hours auto messaging. Thinking about switching agent offices, I’d rather drive to another City to conduct business than continue being ignored for all the money we spend on insurances."
"Crystal, Very sorry you have felt as if you are a low priority. We do not want you to feel that way. After talking with you today it seems there is a problem with emails coming to me via the website. I have begun work on that. Thank you for your good business and the opportunity to continue working with you to show you we do value you and your business. Sincerely - Jen and Team"
Jessica Crabtree
May 11, 2023
"Super responsive, got our info transfer started immediately, and a new car added in record time. So happy we made the switch to Jen's office!"
"Thanks Jessica! We are happy to have you!"
Olin Machen
March 3, 2023
"Easy peasy to deal with. Deal in confidence."
"Thanks Olin! "
Lyndsey East
November 21, 2022
"Canceled my husband’s policy after hearing several stories as to why they did it. We are owed a refund through them and it’s been months and we still haven’t received it. All we hear is we’ll look into it."
Vena Macbeth
September 29, 2022
"Prompt and efficient best of all saved over $200 and better coverage."
Tim Poley
June 20, 2022
"Amy Skates has been a huge asset for me over the years and gives me comfort and peace of mind that my insurance needs are covered. I have never had a question she cannot answer and she works diligently to get me what I need with a quick turnaround time. Mrs. Skates has went above and beyond for me and my family too many times for me to count. You will not be disappointed with Amy Skates!"
"Thanks Tim. Amy is awesome!"
Jennifer Dowell
June 17, 2022
"Jen and her team are outstanding! They called us to tell us we were eligible for a multi line discount without us having to ask. Since moving to Idaho we have had nothing but problems transferring our insurance to another agent. Sure makes you appreciate when you have a team that makes everything a breeze! Great rates and they will take care of you!"
"Hope things are going well for you in Idaho Jennifer! Thanks for the nice review! Jen"
Ashlie Winter
May 20, 2022
"Allyx is literally the best! She set my business up with insurance as well as my whole family with life insurance policies! Her kindness and attention to detail are unmatched. She is a wonderful part of our community and a pleasure to work with. You will not go wrong with being your business to her."
"Thanks Ashlie! Allyx is awesome, I agree!! Jen"
Brittany Blakesley
May 19, 2022
"Jessica Ondler, insurance representative is AMAZING. I was in the office and needed assistance right away. Apparently everyone who could sell insurance was gone. I called her, and it was her day off. She rushed to the office and helped me. Not only did she come in on her day off, she was efficient and positive! I appreciated all she did for me!"
"Thanks Brittany! Jessica is awesome! "
Kaity French
May 19, 2022
"Such friendly and quick service. Got me covered with what I needed at great prices, would recommend to anyone!"
Brandi Shepard
April 25, 2022
"We hit the jackpot with our State Farm Agent, Amy Skates. She is intelligent, savvy, and fantastic. It is important to me that I am able to contact a real person and have them answer questions or take care of an issue. She always demonstrates outstanding customer service and I have not had one second of stress when it comes to insurance in years. Thanks Amy!!"
"Brandi - Amy is awesome I agree! Thanks for your good business!"
Alecia Kozisek
April 13, 2022
"Jen and her amazing staff will take care of any insurance need, claim or question you have! Top notch team representing a great company."
"Alecia, thank you for this nice review!"
Lauren Viles
April 13, 2022
"Jen and her team at State Farm are awesome! We had a not so good experience with another insurance company, and after consulting with Jen on our situation, we knew we needed to switch. After joining State Farm, we knew we were in the right place with our home and auto insurance. Not only were we saving money, but Jen and her team truly had our best interest in mind. If you want a company you can trust, go visit with them today and see if it's the right fit for you!"
"Thank you for your good business Lauren. It is an honor to have earned your trust!"
JENNY STEWART
April 12, 2022
"Great office to work with. Friendly knowledgeable staff!"
"Thank you Jenny! We appreciate your good business."
Lawrence King
April 11, 2022
"Amy Skates is a great rep to work with. State Farm has also met and exceeded my expectations/needs."
"Thank you Lawrence! We are honored to be your agency!"
Staci Kondelis
April 11, 2022
"Have been so happy since we switched over to State Farm! Great service and extremely competitive prices!!"
"Thank you Staci! Love working with you and your family on your insurance!"
J Dub-a-ya
December 16, 2021
"Immediate response within the day... Incredible. This is why I've been with State Farm for 30 years even moving across the country."
"Thank you Sir. Happy to be your agent!"
Thomas Edwards
August 27, 2021
"Dealt with a smart alek. (Millenial....or worse). Don't appreciate that. My experience today was poor. But, in the aggregate, over the last couple of years, this agency has been fine. They have provided the insurance I need it in an efficient manner. And all of my dealings with them, except for today, have been just fine."
Ashley Coleman
April 2, 2021
"Easy to get my insurance taken care of"
"Thank you Ashley! We love helping with your insurance policies."
cody iron works
February 12, 2020
"33 years with state farm and 9 years with this agent and over night the insurance on a 20 year old truck triples, this "agent " could courtesy call me when my insurance was due but a call to let me know or help when my premium goes up 300% was too much to ask. Also couldn't or wouldn't help me with my business insurance or renters insurance, I am currently using wyoming financial insurance company."
Heather R
October 6, 2019
"Caring staff, very friendly"
Erica Coloma
August 19, 2019
"Karen transferred my coverage from California to Wyoming. Everything was so easy and painless. Karen was very nice."
"Thank you Erica! Welcome to Wyoming."
Robin Wheeler
February 1, 2019
"Great staff and excellent customer service. . ."
Bobby Rock
December 24, 2018
"Not just an insurance agent, she's someone who cares about your well being."
Heather Strong-Burns
March 1, 2013
"My husband and I have been insured with other company's before, but switched over to Jen's Agency after receiving a recommendation from a friend. We have been absolutely amazed with the service they have provided. Her team is outstanding, and Jen is one of the most caring, trustworthy and knowledgeable people we have ever met. She took the time to get to know my husband and I, and made recommendations that were appropriate for us. She and her team are truly a pleasure to work with and she has made us clients for life! Thanks Jen!"